FAQ

Chicmeto accepts various payment options including Visa, MasterCard, American Express, UnionPay, PayPal, Shop Pay, Apple Pay, and Google Pay for a seamless checkout experience.

All online transactions are encrypted with SSL technology to ensure your data is protected. Shop confidently, knowing your financial information is safe.

At Chicmeto, we currently do not support splitting payments between multiple cards for a single transaction. Each order must be completed using one payment method. For flexibility, you may consider prepaid or gift cards combined with another payment method.

Chicmeto is focused on making your purchasing process as straightforward as possible and currently does not offer financing or installment payment options. We accept various one-time payment methods to cater to your immediate needs.

No additional fees are charged by Chicmeto for using any of the listed payment methods. However, check with your bank for potential service charges on their end.

You will receive an email confirmation once your payment has been processed. If there’s any issue, our customer service team will reach out to you.

Check your account details, card expiration date, and available funds. If everything is correct, please contact your bank or our customer support for further assistance.

Domestic orders typically arrive within 3-5 business days, depending on the shipping option you choose at checkout.

We ship to physical addresses only due to the secure nature of our products. P.O. box deliveries are not available at this time.

You may change your shipping address as long as the order hasn’t been shipped. Please contact customer service immediately to request changes.

Shipping costs vary based on the destination and the size of the order. Detailed costs will be calculated at checkout.

Yes, all international orders come with tracking. You will receive a tracking number once your order ships.

Use the tracking number provided in your shipping confirmation email to track your order through the carrier’s website.

If your order is lost, contact us immediately. We will investigate and replace your order if necessary.

Items can be returned within 7 days of receipt for a full refund or exchange, provided they are in original condition.

To initiate a return, please contact our customer service to receive a return authorization and instructions.

Sale items can be returned unless stated otherwise in the terms of the sale. Please check specific sale conditions.

Refunds are processed within 2 business days after we receive the returned items and are issued to the original payment method.

Return shipping costs are not typically refundable. You will be responsible for paying for your own shipping costs for returning your item.

If you receive a defective product, you can return it for a full refund or exchange. Contact us for immediate assistance.

Yes, exchanges are permitted for items of equal or lesser value. Contact customer service to arrange an exchange.

At Chicmeto, we have no minimum order requirements for wholesale purchases. There are no quantity or dollar amount restrictions, making it easy for you to start and grow your business with us.

Yes, we offer exclusive styles and collections specifically for our wholesale customers. These exclusive lines are designed to provide unique options that help your business stand out in the market.

We provide customization options for bulk orders, including specific designs, materials, and packaging to meet your business needs. Contact our sales team to discuss your specific requirements.

To set up a wholesale account, please visit our website and fill out the wholesale registration form. Once submitted, our team will review your application and get in touch with you to finalize the setup process.

Chicmeto offers various shipping options for wholesale orders, including standard, expedited, and international shipping. We work with major carriers to ensure your order arrives on time and in excellent condition.