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ANSWERS TO YOUR QUESTIONS

Shopping Information

WHAT SHIPPING METHODS ARE AVAILABLE?
We offer a variety of shipping methods to suit your needs. Our shipping partners include DHL, UPS, FedEx, USPS, DPDgroup, and TNT Express. You can choose the method that best balances speed and cost efficiency for your orders.

 

HOW LONG WILL IT TAKE TO GET MY PACKAGE?

The delivery time for your package depends on the processing and shipping time. Typically, processing takes 1-2 business days after payment confirmation. Shipping time varies based on the chosen shipping method and destination, usually ranging from 3-7 business days for international shipping.

DO YOU SHIP INTERNATIONALLY?
Yes, we ship internationally to many countries around the world. Please note that international orders may be subject to customs duties and taxes, which are the responsibility of the recipient.
WHAT ARE THE SHIPPING COSTS?

Shipping costs depend on the size, weight, and destination of your order. During checkout, you will be provided with multiple shipping options and their respective costs to choose the best option for you.

Payment Information

WHAT PAYMENT METHODS ARE ACCEPTED?
We accept various payment methods for your convenience, including major credit cards (Visa, MasterCard), PayPal, and bank transfers. All transactions are securely processed to ensure your information is protected.
IS BUYING ON-LINE SAFE?
Yes, buying online with Chicmeto is safe. We use advanced encryption technologies and secure payment gateways to protect your personal and financial information. Our website is SSL certified to ensure all data transmitted is encrypted and secure.

Orders and Returns

HOW DO I PLACE AN ORDER?
Placing an order with Chicmeto is simple. Browse our catalog, select the items you wish to purchase, and add them to your cart. Once you have finished shopping, proceed to checkout, enter your shipping and payment information, and confirm your order.
DO I NEED AN ACCOUNT TO PLACE AN ORDER?
While you do not need an account to place an order, creating an account with us offers several benefits, including order tracking, faster checkout, and access to exclusive promotions.
WHO SHOULD I TO CONTACT IF I HAVE ANY QUERIES?
If you have any questions or need assistance, our customer service team is here to help. You can contact us via email at chicmeto@outlook.com, and we will respond to your queries as soon as possible.
HOW CAN I CANCEL OR CHANGE MY ORDER?
If you need to cancel or change your order, please contact our customer service team immediately. If your order has not yet been processed, we will do our best to accommodate your request. However, once an order has been processed or shipped, changes or cancellations may not be possible.
HOW DO I TRACK MY ORDER?

After placing your order, you will receive a confirmation email with a tracking number. You can use this number to track the status of your order on the shipping carrier's website. Additionally, our system will automatically notify you of any updates to your order status.

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