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Refund Policy

Chicmeto Refund Policy

Thank you for choosing Chicmeto! We value your shopping experience and ensure a hassle-free service. If you encounter any issues with the products you receive, our refund policy is here to support you.

Refund Request Period: You may request a refund within 7 days of receiving your order.

Applicable Situations:

Partial Refund: If the product you receive is slightly damaged but still usable, we will offer a partial refund.
Full Refund: If the product is severely damaged and cannot be used, we will provide a full refund.

Refund Processing: Refunds will be processed within 2 business days after we receive the returned item.

Non-Cancellable Orders:

Custom Products (POD): Since these items are custom-made for you, the order cannot be canceled once payment is made.
Dropshipping Orders: These orders cannot be canceled once payment is made, as they are shipped directly to your customer.

If you have any questions regarding refunds, please contact us at chicmeto@outlook.com. We are here to assist you.

Terms and Conditions Welcome to Chicmeto. By accessing and using our website (including our mobile application) hosted on Shopify, you agree to the following terms and conditions (the "Terms"). Please read these Terms carefully before using our services. Acceptance of Terms By using Chicmeto, you signify your agreement to these Terms. If you do not agree to these Terms, you must not use our services. Use of Our Services Chicmeto provides a platform for wholesale fashion jewelry. Our services are intended for business use by individuals who are at least 18 years old. You may not use our services for any illegal or unauthorized purpose. User Accounts To access certain features of our services, you may need to create an account. You are responsible for maintaining the confidentiality of your account information and for all activities that occur under your account. Intellectual Property All content included on Chicmeto, such as text, graphics, logos, images, and software, is the property of Chicmeto or its content suppliers and is protected by international copyright laws. Product Descriptions Chicmeto attempts to be as accurate as possible in product descriptions. However, Chicmeto does not warrant that product descriptions or other content of our services are accurate, complete, reliable, current, or error-free. Pricing All prices are subject to change without notice. While we strive to provide accurate product and pricing information, pricing or typographical errors may occur. Order Acceptance Chicmeto reserves the right, at its sole discretion, to refuse or cancel any order for any reason. Returns and Refunds Please review our Return Policy, which is part of these Terms, to understand our practices regarding returns and refunds. Limitation of Liability Chicmeto will not be liable for any direct, indirect, incidental, special, or consequential damages arising from the use of our services or from any products purchased through our services. Amendments to Terms We reserve the right to amend these Terms at any time. Your continued use of our services following the posting of changes will mean you accept those changes. Governing Law These Terms shall be governed by and construed in accordance with the laws of the jurisdiction in which Chicmeto operates, without giving effect to any principles of conflicts of law. Contact Information For any questions regarding these Terms, please contact us at: Email: chicmeto@outlook.com Thank you for choosing Chicmeto for your fashion jewelry needs.